Privacy Policy
Last updated: March 2026
Who we are
PlumbingAdvice.co.uk is a UK-based plumbing and heating diagnostic website operated by a Gas Safe registered engineer. For data protection enquiries, use our contact form.
What information we collect
We only collect personal information you voluntarily provide through our forms: name, email, and message content. When you create an account, we also store your name and email. We may collect anonymous usage data through analytics tools such as Google Analytics — this data does not identify you personally.
How we use your information
Contact form submissions are used solely to respond to your enquiry or to add your requested content to the site. Account information is used to provide your dashboard, saved guides, and maintenance reminders. We do not sell, share, or rent your personal information to any third party for marketing purposes.
Cookies
This site uses essential cookies required for the site to function correctly, and optional analytics cookies to understand how the site is used. You can control cookie preferences via the notice shown on first visit. Google Analytics privacy policy is available at policies.google.com/privacy.
Data retention
Contact form submissions are retained for up to 12 months. Account data is retained while your account is active. You may request deletion of your data at any time by contacting us through the contact form.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of any personal data we hold about you. You also have the right to object to processing and to request that we restrict how we use your data. To exercise any of these rights, please contact us through the contact form.
Third-party links
This site contains links to external websites including the Gas Safe Register, manufacturers' websites, and affiliate product links. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies independently.