📚 Homeowner Guides
Understand your home.
Before you need to.
No jargon, no assumed knowledge. These guides teach you how your plumbing and heating system actually works — what everything is called, where to find it, and what to tell a plumber when something goes wrong. Written by a qualified UK engineer.
🎓 Written for complete beginners🔍 Know what to look for💰 Get more accurate quotes🚨 Be ready for emergencies
Choose a topic
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8 topicsValves & Stopcocks
Every valve in your home — what it does, where to find it, and when to use it. Essential knowledge for every homeowner.
Main stopcockIsolation valvesGate valvesTRVsLockshield valveBall valvesPressure relief valveFilling loop
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4 topicsYour Boiler & Heating System
What type of system do you have? What do all the parts do? How do you know if something isn't right?
Combi vs system vs conventionalPressure gaugeExpansion vesselCirculation pump
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3 topicsWater Supply & Storage
Mains vs stored water, cold water tanks, unvented cylinders, water pressure and how it all connects.
How mains water reaches your homeCold water storage tanksHot water cylinder
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3 topicsEmergency Preparedness
What to do in a plumbing emergency — and where everything is before the emergency happens.
How to turn your water offFrozen pipesBurst pipe emergency
›Can't find your issue?Submit a request and we'll add a guide — usually within 48 hours.
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