Toilet leaking at the base
Check the steps below first — if you\'re not confident, get it fixed safely today.
Find a Gas Safe engineer near you →⚠️ Turn off the water supply to the toilet before any work.
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Most likely cause & what to check
Dry the floor completely and watch where the water is coming from. Is it from the very base of the toilet pan, or from the connection between the cistern and the pan?
Turn off the water supply (the small valve on the pipe behind or under the toilet — turn the screw 90° so the slot crosses the pipe).
This repair involves lifting the toilet off the floor or dismantling parts of the cistern. Call a plumber. Tell them: "My toilet is leaking at the base — I've turned off the water supply."
Find a Gas Safe registered engineer near you and get it fixed properly.
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