📋 Key Takeaways

  • 1.What it means: Main PCB has detected an internal fault.
  • 2.What to do: Power cycle. Persistent: Gas Safe engineer for PCB replacement.
  • 3.DIY or engineer? A Gas Safe engineer is required — do not attempt to repair gas components yourself.
🔒Written by a Gas Safe registered engineer
PottertonTitanium 24/28 Combi

Fault Code E11: PCB fault

Main PCB has detected an internal fault.

What to do: Power cycle. Persistent: Gas Safe engineer for PCB replacement.
🔧 Gas Safe Engineer Required

This fault requires a Gas Safe registered engineer to diagnose and repair. Do not attempt to reset the boiler repeatedly. It is illegal to carry out gas work without Gas Safe registration.

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Full Technical Repair Guide — Pro Members

The component-level repair guide for this fault code is available to Pro subscribers — designed for Gas Safe engineers and heating professionals.

  • Exact components to test and replace
  • Pressure and temperature diagnostic values
  • Common misdiagnosis warnings
  • Printable fault diagnosis sheet
  • Direct links to genuine spare parts
Register Interest — Pro Access

📞 Get Help Directly

📄
Potterton Titanium 24/28 Combi — Official Manual
Installation & user guide from the manufacturer
Download ↗
Potterton Support
📞 0344 871 1525
Support page ↗
Gas Safe Register
🔧 Find an engineer
gassaferegister.co.uk ↗
Gas Emergency
🚨 0800 111 999
Free, 24/7 — if you smell gas

Phone numbers provided in good faith — verify on the manufacturer's official website. PlumbingAdvice.co.uk is not affiliated with any boiler manufacturer.

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